We have traced the issue to a corrupt supply file. The supply issue should be resolved today and we expect tomorrow's update to run successfully.
Posted Aug 31, 2020 - 12:29 AEST
Identified
We have restored the backup copy of WA addresses from yesterday. Services have returned, however, today's update has not been applied.
Posted Aug 31, 2020 - 11:19 AEST
Investigating
The GNAF Live automated address loading process has failed to load WA addresses. This means the GNAF Live address verification functions in PSMA Cloud will not return WA addresses. Notes
Addresses for all other states/territories are available.
The GNAF address verification functions are unaffected and will return all addresses
API services (Predictive AV and Addresses API) are unaffected
We are currently working to restore the WA address data as soon as possible and will update this incident as the situation progresses.